Search Case Status Definitions

  • Open Cases: Includes all cases that have not been closed, including those pending action by the Employer or Employee and certain cases with new updates
  • Closed Cases: Includes all cases that have been initiated by a user and closed cases/completed in E-Verify
  • Cases In Process: Includes cases that are pending government action, such as referred cases
  • Cases with New Updates: Includes cases that have been updated by the government and may require the employer to take action
  • Open Cases to be Closed: Includes cases that have been completed and are ready to be closed

All closed cases can be archived so that the main listing contains only open cases. To archive, select the box beside the closed case and click Archive at the bottom of the table. Archived cases can be accessed via the E-Verify page title menu.